Services
Our services
guarantee and quality
Services for cash registers:
  1. Repair and prevention;
  2. Programming, training and fiscalisation;
  3. Issuance of a certificate for registration of fiscal devices.
Computer services:
  1. Installation and adjustment of hardware;
  2. Networking;
  3. Repair services of warranty and post-warranty computer and office equipment;
  4. Diagnostics of personal computers, laptops and other office equipment;
  5. Prevention of personal computers and laptops;
  6. Software installations and hardware additions.
Delivery of supplies:
  1. Rollers for fiscal devices;
  2. Self-adhesive labels for printers;
  3. Printer cartridges and supplies;
  4. Labels for marker pliers.
Trading systems services:
  1. Support for cash registers and fiscal printers
  2. Installation and setup of software
  3. Repairing and prevention
  4. Training in working with commercial software
  5. Metrology certification of scales
Video surveillance services:
  1. Installation and setup
  2. Repairing and prevention

Maintenance of the Mistral Software System as required by the amendments to Ordinance 18 of September 2018

 

Price list for the conclusion of a service contract

  Monthly fee for the facility
/ one working spot /
Monthly fee for each
next working spot
Service contract 18.00 lv. + 6.00 lv.
* The contracts are signed for a period of one year.

Price list for contract clients

Time range Type of service Contract services

During business hours
09:00 - 17:30

Visit 15.00 lv.
Labor on a start time 25.00 lv.
Remote and telephone assistance 0.00 lv.
Out of business hours
17:30 - 22:00
07:00 - 09:00
Visit 24.00 lv.
Labor on a start time 60.00 lv.
Remote and telephone assistance 24.00 lv.

Extraordinary (at night)
22:00 - 07:00

Visit 48.00 lv.
Labor on a start time 120.00 lv.
Remote and telephone assistance 48.00 lv.

   

Price list for customer service WITHOUT contract

Time range Type of service Services
WITHOUT CONTRACT

During business hours
09:00 - 17:30

Visit 24.00 lv.
Labor on a start time 25.00 lv.
Remote and telephone assistance 20.00 lv.
Out of business hours
17:30 - 22:00
07:00 - 09:00
Visit 48.00 lv.
Labor on a start time 50.00 lv.
Remote and telephone assistance 40.00 lv.

Extraordinary (at night)
22:00 - 07:00

Visit 96.00 lv.
Labor on a start time 100.00 lv.
Remote and telephone assistance 80.00 lv.

 

*On-site visits are only possible, if a remote solution is not possible
* These services are without time commitment and provided as soon as possible.
* Customers with contract are serviced with priority.
* The prices are in Leva, VAT included.